Terms of Service

Welcome to elkgrovebowl! By using our website or purchasing our products, you agree to these terms. We’ve kept them straightforward so you can focus on what matters
1️⃣ Our Agreement
These terms apply to all website visits, purchases, and interactions with elkgrovebowl.

"We," "us," or "our" refers to elkgrovebowl (registered in Hong Kong). "You" means our valued customer.

2️⃣ Placing Orders
All orders are offers to purchase under these terms.

We confirm orders via email. If an item becomes unavailable, we’ll notify you promptly and refund if charged.

Product colors/materials may vary slightly due to screen settings or natural material variations.

3️⃣ Pricing & Payment
Prices are listed in USD (or local equivalent).

Payment is required at checkout via our secure methods.

4️⃣ Shipping & Returns
Shipping timelines and policies are detailed in our Shipping Policy.

Returns/exchanges are handled per our Returns Policy.

5️⃣ Intellectual Property
All designs, logos, and website content are owned by elkgrovebowl.

You may not reproduce, modify, or resell our designs without written permission.

6️⃣ Limitations of Liability
Our products are for personal, non-commercial use.

We’re not liable for incidental damages (e.g., scratches from cutlery), though we stand by our quality guarantees.

7️⃣ Dispute Resolution
Any disputes will be governed by Hong Kong SAR law.

We encourage contacting us first at elkgrovebowl@outlook.com to resolve issues amicably.

8️⃣ Updates to Terms
Terms may be revised occasionally. Current terms always apply at time of purchase.

🤝 Our Commitment to You
We’re committed to transparency and your satisfaction. Questions about these terms?
Email: elkgrovebowl02@outlook.com